Visitor Guidelines

Our visitor guidelines are in place to protect you, your loved ones and our staff.

Visiting hours

People are welcome to attend any of our locations between 8am – 8pm.

Visiting principles

The below guidelines apply to all visitors of our hospitals and healthcare sites:

• Visitors should not enter the health service if they are feeling unwell or have had a positive test for COVID-19 in the last seven days. 
• Visitors who are COVID-19 positive are not able to enter the health service unless they have an exemption, under exceptional circumstances. 
• Visitors must practice hand hygiene while in our health service

Mask requirements at Peninsula Health

• Visitors aged 18 years and older must wear a surgical mask
• Visitors aged 8-18 years must wear a face covering
• Visitors under the age of 8 are not required to wear a face covering
  *Exemptions may be granted in extenuating circumstances.
• Visitors unable to wear a mask will only be able to enter under exceptional circumstances such as at the end of life, for a patient with special considerations or a carer staying overnight
• Visitors must keep their mask on at all times, we therefore ask all visitors to refrain from eating and drinking while in our health service
• Visitors may be asked to leave the health service if they remove their mask on-site

By entering our health service, you agree to adhere to the above conditions and understand that if you fail to follow these guidelines you may be asked to leave.

Visitor Guides

• Frankston Hospital Visitor Information Guide
• Rosebud Hospital Visitor Information Guide
• Patient and Visitor Information Guide to Inpatient Rehabilitation